Privacy Policy
Last updated: June 2025
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At Oudham E Kart, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
Name, email address, phone number, shipping address, and payment details when you make a purchase.
Account Information
Username, password, and profile information when you create an account on our platform.
Transaction Information
Details about purchases you make, including products, prices, and payment methods.
Technical Information
IP address, browser type, device information, and cookies when you browse our website.
Automatic Data Collection
We automatically collect certain information when you visit our website, including:
- Device information (type, operating system, browser)
- Log information (IP address, access times, pages viewed)
- Location information (approximate location based on IP address)
- Usage data (how you interact with our website)
How We Use Your Information
| Purpose | Examples |
|---|---|
| Order Processing | To process and fulfill your orders, send order confirmations, and provide customer support |
| Account Management | To create and manage your account, authenticate you, and maintain your preferences |
| Communication | To send transactional emails, order updates, and respond to your inquiries |
| Service Improvement | To analyze website usage, improve our services, and develop new features |
| Marketing | To send promotional offers, newsletters, and product recommendations (with your consent) |
| Security | To detect and prevent fraud, unauthorized activities, and security breaches |
Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- SSL encryption for data transmission
- Secure servers with firewalls
- Regular security audits
- Access controls and authentication
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.
Types of Cookies We Use
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic site functionality | Session |
| Performance Cookies | Collect anonymous data for analytics | 1-2 years |
| Functionality Cookies | Remember your preferences | Up to 1 year |
| Advertising Cookies | Deliver relevant advertisements | Up to 1 year |
Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business:
Payment Processors
Secure payment gateways for transaction processing
Shipping Partners
Logistics companies for order delivery
Analytics Providers
Tools for analyzing website usage and performance
Marketing Services
Platforms for email marketing and promotions
These third-party providers are contractually obligated to protect your information and are prohibited from using it for any other purpose.
Your Privacy Rights
You have certain rights regarding your personal information under applicable data protection laws:
Access Right
Request access to the personal information we hold about you
Correction Right
Request correction of inaccurate or incomplete information
Deletion Right
Request deletion of your personal information in certain circumstances
Objection Right
Object to processing of your personal information for marketing purposes
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Contact Information
Email: support@oudhamekart.com
Phone: +91 82201 53747
Address: PLOT NO.-B, 404, 4TH FLOOR, MANSAROVAR PLAZA, SECTOR-07, Jaipur
Data Protection Officer
For data protection related inquiries, please contact our Data Protection Officer at: dpo@oudhamekart.com
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Last Updated: June 2025