Terms & Conditions

By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

To access certain features of our Services, you may need to register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

We strive to ensure that all product information, including descriptions, images, and prices, is accurate. However, please note:

• All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise
• Prices are subject to change without prior notice
• Product availability is not guaranteed
• Errors in product information may occasionally occur
• We reserve the right to cancel any order if we detect pricing errors

When you place an order through our Services:

• You agree to provide valid payment information
• All payments are processed through secure payment gateways
• We accept various payment methods including credit/debit cards, net banking, UPI, and cash on delivery
• Orders are subject to acceptance and availability
• We will send you an order confirmation email upon successful placement

We ship products across India. Please note:

• Delivery times are estimates and may vary
• Shipping charges may apply based on location and order value
• We are not liable for delays caused by logistics partners
• Some locations may have restricted delivery options
• You must provide accurate shipping information

Our return and refund policy includes:

• Returns accepted within 7 days of delivery for eligible products
• Products must be unused and in original packaging
• Refunds processed within 7-10 business days after return inspection
• Some products may be non-returnable (e.g., personalized items)
• Return shipping may be the customer's responsibility in some cases

All content on our Services, including text, graphics, logos, images, and software, is the property of OUDHAM E KART or its content suppliers and is protected by Indian and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content without our express written permission.

To the maximum extent permitted by law, OUDHAM E KART shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, data, or use
• Damages related to third-party products or services
• Issues beyond our reasonable control

Our total liability for any claim shall not exceed the amount you paid for the product or service in question.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India.